mage888 Terms & Conditions

By creating a mage888 account, accessing any part of the mage888 website, or placing any bet or wager on the platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, together with the mage888 Privacy Policy and any game-specific rules published on the platform. These Terms take effect from the moment you complete the registration process.

mage888 reserves the right to update or amend these Terms & Conditions at any time. Material changes will be communicated to registered users via the contact details held on their account. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised Terms.

To register and use mage888, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age.
• You must be accessing the platform from a jurisdiction in which online gambling is not prohibited under applicable law.
• You must not be listed on any self-exclusion register administered by mage888 or any affiliated responsible gaming scheme.
• You must not be acting on behalf of another person or as an agent in relation to any bet placed on the platform.
• You must have full legal capacity to enter into a binding agreement under applicable law.

mage888 does not make representations regarding the legality of online gambling in your specific jurisdiction. You are solely responsible for ensuring that your use of the platform complies with all applicable local laws.

Each person may hold only one (1) registered account on the mage888 platform. The creation of duplicate, multiple, or joint accounts is strictly prohibited. mage888 reserves the right to close duplicate accounts and withhold any associated balances pending investigation.

You agree to provide accurate, current, and complete information at the time of registration and to maintain the accuracy of such information throughout the lifetime of your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

• You must notify mage888 immediately if you become aware of any unauthorised use of your account.
• mage888 is not liable for any loss resulting from unauthorised account access caused by your failure to maintain the security of your login credentials.
• Account sharing — permitting another person to access or use your mage888 account — is prohibited.

All transactions on the mage888 platform are conducted in Malaysian Ringgit (MYR). mage888 supports the following payment methods for Malaysian players: Touch 'n Go eWallet, Boost eWallet, DuitNow QR, and FPX online banking (including Maybank, CIMB, Public Bank, and RHB).

• Minimum deposit: RM 30 per transaction.
• Deposits via e-wallet methods are credited to your mage888 account balance within 30 seconds under normal operating conditions.
• mage888 does not accept deposits from third-party accounts. The funding source must be held in your own name.

• Withdrawals will only be processed to a verified payment method in your own name.
• Minimum withdrawal: RM 50 per request.
• mage888 targets processing of withdrawal requests within 10 minutes via e-wallet methods. Processing times may vary during periods of high volume or pending KYC review.
• All withdrawal requests are subject to completion of identity verification (KYC) procedures prior to first withdrawal.
• mage888 reserves the right to request additional documentation to verify the source of funds in relation to any withdrawal request.

mage888 may offer promotions, bonuses, free bets, cashback rewards, and other incentive schemes from time to time. All promotions are subject to specific terms and conditions published at the time of the offer. In the event of any conflict between general Terms & Conditions and promotion-specific terms, the promotion-specific terms shall prevail with respect to that promotion.

• Bonus funds are subject to wagering requirements before any associated winnings may be withdrawn. Specific rollover multiples are stated in each individual promotion's terms.
• mage888 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.
• Abuse of bonus offers — including, but not limited to, creating multiple accounts, collusion, or exploiting software errors to claim bonuses in excess of intended eligibility — will result in forfeiture of bonus funds and potential account closure.
• Each promotion is available only once per person, per household, and per device unless expressly stated otherwise.

All casino games available on the mage888 platform use independently certified random number generators (RNGs) or, in the case of live casino games, real physical equipment (cards, roulette wheels, dice) operated by trained dealers under monitored studio conditions. Published RTP (Return to Player) percentages are accurate and provided by certified game suppliers.

In the event of a malfunction, software error, or disconnection during game play, mage888 will endeavour to resolve the hand or round in a fair manner based on the game state at the time of the fault. mage888 reserves the right to void bets placed during a verified malfunction period. Outcomes derived from clearly erroneous odds or malfunctioning game states may be voided at mage888's discretion.

The following conduct is expressly prohibited on the mage888 platform. Any breach may result in account suspension, forfeiture of balances, and reporting to relevant authorities where required:

• Use of automated betting systems, bots, scripts, or any software designed to gain an unfair advantage.
• Collusion with other players to manipulate game outcomes.
• Fraudulent chargebacks or reversal of payment transactions.
• Money laundering or use of the platform for any illegal financial purpose.
• Providing false identity or age information during registration or KYC.
• Accessing the platform from a jurisdiction where doing so is prohibited by law.
• Harassment, abuse, or threatening behaviour directed at mage888 staff or other users via any communication channel.

mage888 reserves the right to suspend or terminate any account at any time and without prior notice where mage888 reasonably suspects a breach of these Terms & Conditions, fraudulent activity, or any conduct detrimental to the integrity of the platform. Upon termination for cause, any outstanding bonus balances are forfeited. Real-money balances will be returned subject to completion of any applicable investigation and verification procedures.

Users may request account closure at any time by contacting mage888 support. Self-exclusion requests will be actioned promptly in accordance with mage888's Responsible Gaming policy.

All content on the mage888 platform — including but not limited to text, graphics, logos, software, game assets, and interface design — is the property of mage888 or its licensed content providers and is protected by applicable intellectual property laws. Reproduction, redistribution, or commercial use of any mage888 content without express written permission is strictly prohibited.

To the maximum extent permitted by applicable law, mage888's total aggregate liability to any user arising from or in connection with the platform shall not exceed the total net deposits made by that user in the 30-day period immediately preceding the event giving rise to the claim. mage888 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including loss of winnings resulting from technical interruptions outside mage888's reasonable control.

mage888's collection, use, and storage of personal data is governed by the mage888 Privacy Policy, which forms part of these Terms & Conditions by reference. By registering a mage888 account you consent to the processing of your personal data as described therein. mage888 is committed to compliance with applicable data protection legislation and does not sell personal data to third parties.

mage888 is committed to promoting responsible gaming practices. All users have access to the following tools from their account settings:

• Deposit limits — daily, weekly, and monthly caps on total deposits.
• Session time reminders — notifications after a user-defined session duration.
• Cooling-off periods — temporary account suspension for a defined period.
• Self-exclusion — permanent closure of the account with re-entry restrictions.

mage888 enforces a strict minimum age of 21 years. Players who feel that gambling is causing harm are strongly encouraged to use the self-exclusion tools available in their account settings or to seek support from independent responsible gaming organisations.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which mage888 holds its operating licence. Any disputes arising from or in connection with these Terms that cannot be resolved through mage888's internal complaints procedure shall be referred to the competent courts or arbitration body of the relevant licensing jurisdiction. You agree to submit to the exclusive jurisdiction of such courts or tribunal for the resolution of any such dispute.

mage888 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, mage888 will provide reasonable notice to registered users via their registered contact details or via a prominent notice on the platform. The effective date of any amended Terms will be clearly stated. Your continued use of the mage888 platform after the effective date constitutes your acceptance of the amended Terms.

If you have any questions, complaints, or queries relating to these Terms & Conditions, please contact the mage888 support team. Our support agents are available 24 hours a day, seven days a week. Contact details:

• Email: [email protected] (plain text — not a clickable link)
• Live chat: available from the platform once logged in

mage888 aims to acknowledge all written complaints within 24 hours and to provide a full response within five (5) business days.